bajimat game Privacy Policy

bajimat game is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") applies to the bajimat game website, mobile application, and all services operated under it.

By registering an account and using our services, you agree to the terms described in this policy. This policy is an integral part of our Terms and Conditions — you are encouraged to read both documents together.

The main purpose of this policy is to inform you about what types of information we collect, why we collect it, and how that information is kept secure. We believe that transparency about data protection is the foundation of a trustworthy relationship with our users.

bajimat game collects various types of information. This information can be divided into two main categories: (a) information you provide directly to us, and (b) information collected automatically while you use our services.

2.1 Information You Provide Directly

We collect the following information for account registration and service operation:

• Full name and date of birth
• National ID or passport number (for identity verification)
• Mobile number and email address
• Current address
• Financial transaction details — bKash, Nagad, Rocket, or bank account number (for transaction verification)
• Login password (stored in encrypted form)

2.2 Information Collected Automatically

When you use our platform, certain information is recorded automatically for technical reasons:

• IP address and device type
• Browser version and operating system
• Duration and patterns of service use
• Time spent on which games or sections
• Login and logout times

We collect information through various methods. Each method collects only the information needed at that point in time.

3.1 Registration Form

Information you fill in when creating a new account is stored directly on our secure servers. All data submitted through the form is encrypted and transmitted via SSL (Secure Socket Layer) technology.

3.2 Transaction Processing

Financial information is exchanged through bKash, Nagad, Rocket, and bank transfers during deposits and withdrawals. This information is used only for transaction verification and fraud prevention.

3.3 Customer Support Communication

When you contact us via live chat or email, those conversations may be recorded — for the purpose of improving service quality and resolving disputes.

3.4 Cookies and Tracking

Some information is collected through cookies while you browse our website. Detailed information about cookies is provided in section seven of this document.

bajimat game uses your information only for specific and legitimate purposes. No personal information is sold to advertisers or unrelated third parties.

The main purposes for using information are listed below:

• Account Management: Completing registration, login, and account verification processes.
• Financial Transactions: Processing deposits, withdrawals, and bonuses.
• Customer Support: Resolving your questions, complaints, or issues.
• Security: Detecting unauthorized access, fraud, and suspicious activity on accounts.
• Legal Compliance: Maintaining records in accordance with applicable laws.
• Service Improvement: Improving platform performance and user experience.
• Communication: Sending important updates, transaction confirmations, and security alerts.

Protecting your personal information is our top priority. We use industry-standard technologies and processes to keep data secure.

5.1 Encryption and Technical Protection

All communication on the website and app is secured through SSL encryption. Passwords and financial information are stored using strong hashing algorithms so they are never in a directly readable form under any circumstances.

5.2 Access Control

Access to your information is granted only to staff who need it for their work. Every access is logged and regularly audited.

5.3 Retention Period

Information is retained while your account is active. Even after an account is closed, certain information may be kept for the period required by applicable law for legal reasons. After that, the information is securely deleted.

5.4 Data Breach Situations

If an unexpected data breach occurs, we will promptly notify affected users and take the necessary steps to minimise damage.

bajimat game generally does not share your information with outside parties. However, in certain specific situations, necessary information may be shared in a limited way with the following parties:

6.1 Payment Processors

Necessary information is shared with the relevant payment gateways to complete transactions via bKash, Nagad, Rocket, and bank transfer. This information is limited strictly to transaction verification.

6.2 Technology Partners

Game software studios (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe, etc.) may have limited access to technical data from your game sessions, as required to provide their services.

6.3 Legal Obligations

We may be legally required to provide certain information in response to a court order or a valid request from a government authority. Where possible, you will be notified in advance in such situations.

Cookies are small data files stored in your browser. We use cookies to ensure website functionality and to improve user experience.

7.1 Types of Cookies

• Essential Cookies: Without these the website cannot function properly — login sessions, security tokens, etc.
• Functional Cookies: Remember your preferences (language, display settings).
• Analytics Cookies: Used to understand which pages of the site are used most — all data is processed anonymously.

7.2 Cookie Control

You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies will prevent access to some features of the site.

Every user registered on bajimat game has specific rights regarding their personal information. To exercise these rights, contact our support team.

8.1 Right to Access Information

You can request to know what information we hold about you. After verification, we will provide a complete list.

8.2 Right to Correct Information

If any information is incorrect or outdated, you can request a correction. The correction will be made after identity verification.

8.3 Right to Delete Information

If you wish to close your account, you can request deletion of your information. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

If you do not want to receive promotional emails or messages, you can have marketing communications turned off on your account simply by making a request through any contact channel. Essential transaction-related messages will always be sent.

Detailed information about responsible gaming rights and protections can be found on our Responsible Gaming page.

bajimat game strictly does not provide services to anyone under 21 years of age. Age is verified during registration and ID may be requested if needed.

If a minor has accidentally created an account and we are informed, that account will be closed immediately and all related information will be deleted.

Parents are requested to monitor whether their minor children are using this platform and, if they have any concerns, to notify our customer support directly.

This privacy policy may be revised from time to time due to service improvements or legal changes. If any significant change is made, you will be notified via your registered mobile number or email before it takes effect.

The revised policy will be published on this page and the "Last Updated" date at the top of the page will be changed. Continued use of the service after a revision will be taken as acceptance of the new policy.

If you object to a changed policy, you may request to close your account. For more information on this, see our FAQ page.

If you have any questions, objections, or information-related requests regarding this privacy policy, please contact us. Our customer support team provides assistance in both Bengali and English, seven days a week, 24 hours a day.

Contact methods:

• Live Chat: Get instant support through the website or app.
• Email: [email protected]

To learn more about our company and values, read the About Us page.